Privacy policy

Effective Date: June 04, 2026

At JijiPaws, we are committed to protecting your privacy and building trust with our pet-loving community. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or interact with us.

By using our website (www.jijipaws.com) and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, billing and shipping address, email address, phone number, and payment information (processed securely by third-party providers).
  • Order and Transaction Data: Details of products you purchase, order history, and payment details.
  • Automatically Collected Information: IP address, browser type, device information, operating system, referring URLs, and browsing behavior on our site.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience, analyze site traffic, and deliver personalized content.
  • Communication Data: Information you provide when contacting us via email, phone (+1 502-445-2937), or through customer service.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping pet toys from our US warehouse.
  • To communicate with you about your orders, provide customer support, and send important updates.
  • To improve our website, products, and services through analytics.
  • To send promotional emails, newsletters, and exclusive offers about new pet toys (you can unsubscribe at any time).
  • To prevent fraud, ensure security, and comply with legal obligations.
  • To personalize your shopping experience and recommend products your pets might love.

3. Sharing of Your Information

We do not sell your personal information to third parties. We may share your information in the following limited situations:

  • With service providers who assist us in operating our business (e.g., shipping carriers like USPS/UPS, payment processors, email service providers, and website hosting).
  • When required by law, court order, or government request.
  • In the event of a business transfer (merger, acquisition, or sale of assets).
  • With your explicit consent.

4. Cookies and Tracking

We use essential cookies for site functionality and analytics cookies (e.g., Google Analytics) to understand customer behavior. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy (if applicable).

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications (click “unsubscribe” in any email).
  • Object to certain processing of your data.

To exercise these rights, please contact us at info@jijipaws.com. We will respond within a reasonable timeframe.

7. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. International Data Transfers

Your data may be transferred to and processed in the United States and other countries where our service providers are located. We take appropriate safeguards to ensure your data receives adequate protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” at the top.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: info@jijipaws.com
  • Phone: +1 (502) 445-2937

Business Addresses:

  • US Warehouse: 305 E 40th St, New York, NY 10016, United States
  • Manufacturing Factory: No. 46, Jinjing Road, Baima Town, Pujiang County, Zhejiang Province, China

Thank you for trusting JijiPaws with your information. We are dedicated to providing safe, fun, and high-quality pet toys while respecting your privacy.